Please read carefully our Term of Use before using and downloading Meeberlite and MeeberPOS application operated by PT Meeber Tekonologi Indonesia.

By downloading and using the Meeberlite and MeeberPOS application (the “Merchant Application“), You agree that You have read, understood and accepted and agreed to these Terms of Use (“Terms of Use“) and is subject to our Privacy Policy contained in: www.meeberian.com/?page_id=692.

 

GENERAL TERM

  1. Meeber Teknologi Indonesia is a company established under the laws of the Republic of Indonesia  who operate and develop The Application. (“we“, “us“, or “our“).
  2. The Merchant Application is a software application that serves as a means to do self-ordering and also closing transaction(s) from buyer to You and will appear in Your device(s) as a Service Provider.
  3. The Merchant Application provide information about the number of orders, sales, stock items and the buyers. The types of information you can request through the Application are:

– Daily, weekly and monthly sales report system;

– Satisfaction of buyers / customers;

– Find out the rest of the stock and the stock requirements for the purchase plan;

  1. The Merchant Applications allows you to receive the request for a Service from Customer who using the Meeberian aplication. You has sole and complete discretion to accept or reject each of the Customer requests for the Service. You also has sole and complete discretion over whether to use the Application to receive the leads generated through the Application.
  2. This Merchant Application is a tool to ease the process from ordering, up to closing transaction at Your venue.

 

USING THE APPLICATION

  1. You state and warrant that You are the rightful owner or party appointed by the owner who is legally entitled to sign a binding agreement under the laws of the Republic of Indonesia, specifically these Terms of Use, to use the Merchant Application. If in the future it turns out that you are not the owner or not authorized to represent the owner, we have the legal right to cancel the agreement made with you, cancel, reject and delete your account, and hold payments that are your right, if any.
  2. We collect and process your company and private information, such as your name, e-mail address, business document, and contact phone number when you sign up. You must provide accurate and complete information, keep the information up to date and agree to provide us whatever proof of identity we may reasonably ask for. If any of the personal information that you have provided to us changes, for example, if you change your e-mail address, telephone number, or if you wish to cancel your account, please update your details by sending your request to us. We will, to the best of our abilities, effect such changes as requested within fifteen (15) business days of receipt of the notice of the change or cancelation.
  3. You can use the Merchant Application once you have signed up to it, fill and signed the form of Agreement. Furthermore, we, through the Merchant Application, will provide you with a personal account that can be accessed with the password you have created.
  4. You may use your account with your Team that You appointed and you undertake to inform us the member of your Team, how many accounts that You will use. You must treat your account password and any identification we provide you as secure and confidential. In the event of a disclosure is made to your passwords, howsoever, which causes any illegitimate or unauthorized uses of your account or identity, sales generated from the illegitimate or unauthorized uses will still be deemed valid sales, You must immediately inform us of any violations or suspected violations involving your Team in operating the Merchant Application. Your negligence not reporting to us for violations or suspected violations does not reduce our right to prosecute compensation and possible losses.
  5. If you also have Meeberian account, You may not lend and or allow the use of your Meeberian account to buy your services where you are the owner, except for your personal interests.
  6. You may not harm, tweak or modify the Merchant Application and/or Website or attempt to harm, tweak or modify it in any way whatsoever. We are not liable if you do not have a compatible device or if you have downloaded the wrong version of the Merchant Application to your device. We reserve the right to prohibit you from further using the Merchant Application should you use the Merchant Application with an incompatible or unauthorized device or for purposes other than those for which the Merchant Application is intended to be used. You undertake that you will only use an access point you are authorized to use.
  7. You will keep confidential and will not abuse the information you receive from using the Merchant Application. You will treat the Customer with respect and will not engage in any unlawful, threatening or harassing behavior or activities while delivery and or doing your service.
  8. You understand and agree that your use of the Merchant Application will also be subject to our Privacy Policy as may be amended from time to time. By using the Merchant Application, you also give your consent as required under our Privacy Policy.
  9. By providing us information, you state that you have the right to provide us the information for us to use and provide to the Consumer as a Service User.
  10. You have the right to decline the orders if in your personal judgment may not be able to perform the service as requested(unless the order has been paid).
  11. You must provide good quality and quality services in accordance with the descriptions and images displayed in the Merchant Application.
  12. You can receive the payment in cash or by payment services provided in the Merchant Application. All price for your service in the application must be in Rupiah.

 

PRE-ORDER FEATURE

  1. Merchants can activate the Pre-Order feature which allows Merchants to receive Service orders in advance with prepayments for Services to be provided at the specified time.
  2. Merchants are responsible for fulfilling orders ordered and paid by customers who use Pre-Order feature through the Customer’s application.
  3. Merchant is responsible for every misconduct, operational error and/or negligence done by Merchant’s employee or any Merchant’s representative in carrying out work related to this Pre-Order Service may be in administration or any other technical mistakes, which might cause financial or material loss to the parties involved
  4. Merchants are responsible for customer orders through Pre-Order Services that cannot be fulfilled and are obliged to offer alternative solutions to either offer replacement items and or refund money to customers.
  5. Meeber has the right to delay payment of orders that have been paid by customers through the Customer’s application to the Merchant if there are reports, claims or customer claims until the dispute is resolved jointly by the parties involved.

 

PROMOTION PROGRAMME

  1. Merchant hereby agrees to launch a Promotion Program with the intention of attracting Customer in which the promotion information that is offered to Customer must be attractive and in accordance to Meeber rules and regulations regarding minimum promotions as agreed upon and the information will be  honest,  correct, suitable for the program that offered and not in conflict with applicable law and business ethics .
  2. Merchant is responsible for every misconduct, operational error and/or negligence done by Merchant’s employee or any Merchant’s representative in complying with this promotion program may it be in financial administration or any other technical mistakes, which might cause financial or material loss to the parties involved.
  3. Merchant must give its service to its customer in accordance with the promotional information it offers thru MeeberLite application.
  4. In the case of Merchant is violating this agreement, Meeber reserves the rights to stop its Promotion Programme to this Merchant until the mistake is fixed and the case is cleared.
  5. Merchant is considered in violation if:

– Not fulfilling its responsibility to give the Service in accordance with the Promotion it offers thru Meeber Lite application.

– Promotional that it offer is misleading and fraudulent in nature or it is in violation of the current law and business ethics.

  1. Meeber has the right to accept or reject all  Promotion Programme information submitted by Merchant within 1 x 24h (Monday – Friday) before it will be published if Promotion Programme information submitted on Saturday or Sunday then the information will be reviewed on Monday and Merchants are prohibited from publishing the program

 

 

 

PAYMENT AND TAX

  1. The download and/or use of the Merchant Application is free of charge. We may introduce fees for the download and/or use of the Merchant Application at times. We will inform you accordingly about this for you to decide whether you wish to continue using the Merchant Application or not. However, the Internet connection required to use the Service, and any associated charges (e.g. mobile data expenses) incurred by your use of the Service are your exclusive responsibility and made solely at your expense.
  2. You must display the rates that apply for the Services in the Merchant Application. We will help You to calculate the fee based on the Service Users’s order and notify you of the amount that the Service Users must pay through the Merchant Application.
  3. Payment can be done in cash or by payment services provided in the Merchant Application. All payments must be in Rupiah.
  4. Meeber has the right to delay payment of Service orders that have been paid by customers through the Customer’s application to the Merchant if there are reports, claims or customer claims until the dispute is resolved jointly by the parties involved.
  5. Tax obligations that arise in each transaction related to the use of services are the responsibility of each party in accordance with the applicable tax provisions.

 

WARRANTY

We make no statement, warranty, or guarantee as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the Services, Website and/or Application software, including but not limited to the Services obtained by or from Service Providers through the use of the Merchant Application. We do not state or warrant that (a) the use of the Services and/or Merchant Application will be secured, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the Services will meet your requirements or expectations, (c) any stored data will be accurate or reliable, (d) the quality of any products, services, information, or other materials Provided by you, (e) errors or defects in the Merchant Application will be corrected, or (f) the application or the server(s) that make the Merchant Application available are free from viruses or other harmful components. The Service is provided to you strictly on an “as is” basis. All conditions, representations and warranties, whether expressed, implied, statutory or otherwise, including, without limitation, any implied warranty of merchant-ability, fitness to a particular purpose, or non-infringement of third party rights, are hereby excluded. You acknowledge and agree that the entire risk arising out of your use of the Service remains solely and absolutely with you.

 

LIABILITIES

  1. You as a Merchant are only our working partners (mitra kerja), not our employees, agents or representatives.
  2. We employ appropriate and reasonable technical and security measures to keep the Merchant Application secure and free of virus and error. Nevertheless, as effective as this technology is, no security system can guarantee yet that it is or it will be impenetrable indefinitely. We therefore cannot guarantee the security of our database nor can we guarantee that the information you provide will not be intercepted while being transmitted to us.
  3. The  Merchant Application may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you or the Service Users being faulty, not connected, out of range, switched off or not functioning. We are not responsible for any delays, delivery failures, damages or losses resulting from such problems.

 

LIABILITY

  1. We employ appropriate and reasonable technical and security measures to keep the Merchant Application secure and free of virus and error. Nevertheless, as effective as this technology is, no security system can guarantee yet that it is or it will be impenetrable indefinitely. We therefore cannot guarantee the security of our database nor can we guarantee that the information you provide will not be intercepted while being transmitted to us.
  2. The quality of the Service provided through the use of the Merchant Application is entirely the responsibility of You as the Merchant. You understand, therefore, maintaining service quality and quality of good is your responsibility.
  3. The Merchant Application may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications including the device used by you or the Service Users being faulty, not connected, out of range, switched off or not functioning. We are not responsible for any delays, delivery failures, damages or losses resulting from such problems.

 

INTELLECTUAL PROPERTY RIGHTS

  1. Meeber POS and MeeberLite, including its name and logo, the Application and the Service, is protected by copyright, trademark and other rights provided under the laws of the Republic of Indonesia. We (and our licensors, if applicable) exclusively own all rights, title, and interest in and to the Application, including all associated intellectual property rights.
  2. Showing your trademark and service in the application we call is not one of copyright infringement and does not indicate a transfer of intellectual property rights. You understand the copyright remains on each party.

 

TERMINATION

  1. Our Service will terminate  when :

– You stop using the Merchant Application by canceling Your account and permanently deleting the Marchant Application from Your device and disabling Your use of the Merchant Application, or

– You inform us of Your intention to cancel Your account and We will terminate or suspend Your account access to our Service immediately,

  1. We reserve the right to immediately terminate, suspend and restrict Your use of the Merchant Application without prior notice or liability, for any reason whatsoever, including but not limited if you have breached or violated the Terms of Use and the prevailing laws.
  2. When the service or using the application is stopped by You, we will immediately deactivate all payment and ordering services. If there are still Your obligations to us that have not been completed or are still held back, You must immediately carry out these obligations. The absence or delay of carrying out Your obligations does not reduce our right to demand settlement of obligations accompanied by compensation if any.
  3. All provisions of the Terms of Use which by their nature should survive shall survive even the Service and the Terms of Used terminated.

 

LANGUAGE

These Terms of Use are drawn up in both English and Indonesian language, both of which versions will be binding on You and us. In the event of any inconsistency between the Indonesian language version and the English version, the Indonesian language version will prevail

 

DISPUTE SETTLEMENT AND GOVERNING LAW

This term and Condition shall be governed, construed, and interpreted in accordance with the laws of the Republic of Indonesia. Any claim or lawsuit arising from or relating to this Agreement shall be resolved by deliberation of consensus and if the consensus does not reach, the Parties agree that the problems that occur are filed and maintained and with legal jurisdiction through the Surabaya District Court.

 

SEVERABILITY

In the event any provision of this Term of Use is inconsistent with or contrary to any applicable law, rule, or regulation, the provision shall be deemed to be modified to the extent required to comply with the law, rule, or regulation, and this Agreement, as so modified, shall continue in full force and effect.

 

CHANGES

We always review and improve our service policy, from time to time, therefore we reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is a material, we will try to provide at least 30 (thirty) days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

 

CONTACT US

If you have any questions about these Terms, please contact us at cs@meeberpos.com

If you need consultation and support regarding Program Promotion or Pre-Order Feature please contact support@meeberpos.com.