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Get answer for question about Meeber POS

FAQ

I used POS desktop previously. Can it be integrated directly with Meeber POS?

 

No, it can not.

All transaction / report reports that appear on the Dashboard only contain a summary of events since the first time you use Meeber POS.

How long is the trial period of Meeber POS?

 

14 days after registration.

During the trial period you can use all the Meeber POS features for free. If after 14 day your subscription is not renewed then user can no longer use Meeber POS.

I have a POS printer before, can it be directly applied to Meeber POS?

 

Some types of printers that have been tested capable of supporting Meeber POS are as follows:

 

Bluetooth Printer
  • Zonerich AB-320M
  • Enibit PS8M
  • Eppos ES802 AI
  • Kozure BP806
Network Printer
  • EPSON TM-T82
  • EPSON TM-U220 Manual
  • EPSON TM-U220 Autocutter
All in One Printer & Cash drawer
  • mPOP

In addition, the printers mentioned above can not be applied with Meeber POS application.

 

What hardware do I need to use for Meeber POS?

 

To use Meeber POS the supporting hardware you need to have are as follows:

Tablet

  • Operating System: Android 4.4 or more
  • CPU: Quad-core 1.3 GHz (ARM based processor)
  • RAM: 2GB
  • Memory: 100 MB of space for installation and 10 kb per Meeber transaction

 

Receipt & Kitchen Printer

Bluetooth Printer
  • Zonerich AB-320M
  • Enibit PS8M
  • Eppos ES802 AI
  • Kozure BP806
Network Printer
  • EPSON TM-T82
  • EPSON TM-U220 Manual
  • EPSON TM-U220 Autocutter

 

 

Cash Drawer

  • Large Cash Drawer (5 slots)
  • Small Cash Drawer (4 slots)

 

All in One Printer & Cashdrawer

  • mPOP

After activating my account and logging in, why am I prompted to log in with a different username?

 

Meeber POS is an application that can be accessed and used directly by the owner or all employees.

The second login is intended as a user authentication process to separate the role-based feature access. The goal is that each user or employee will not interfere with the function of features of other roles.

Username and password for the authentication process can be arranged by the owner via Master Employee menu. But for the start, the settings are set with username: root and password: 1234.

Does Meeber POS still work offline?

 

Yes. Meeber POS has applied Seamless Sync feature that makes the application accessible offline.

All transaction data entered offline will be temporarily stored on your tablet.

When the tablet is connected to the internet and back online, Meeber POS will automatically sync to the cloud.

How do I access the Dashboard and view all reports?

 

You need a browser and an internet connection to be able to open the Dashboard by clicking Sign in at the top right of Meeber POS website.

Or you can also directly access https://meeberpos.com/dashboard and log in with your pre-registered username and password.

How to subscribe to Meeber POS after free trial?

 

7 days before the trial runs out, you will get a invoice on your e-mail.

Payment of subscription can be made by bank transfer to account

+ BCA – 0886204200 – PT Meeber Teknologi Indonesia

+ Mandiri – 1420014576606 – PT Meeber Teknologi Indonesia

After making the payment confirm your payment to:

+ Email to info@meeberpos.com

Subject of email [CONFIRMATION_name invoice_number of transfers]

example: [CONFIRMATION_1000001_200.000]

+ SMS / WhatsApp to 08113344260.

Message body: CONFIRMATION_ invoice number _ transfer amount

example: CONFIRMATION_1000001_200.000

Your confirmation will  be processed maximum 1 × 24 hours

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